Privacy Policy

Effective Date: 01/09/2025

1. Who We Are

Accessical is operated by Revvol Ltd, a company incorporated in England and Wales with its registered office in Manchester, United Kingdom.

Data Protection Officer: Sina Taavon
Contact: [email protected]

2. What This Policy Covers

This Privacy Policy explains how we collect, use, and protect your personal data when you use Accessical, our web accessibility widget service.

3. Information We Collect

Account Information:

• Name and email address (when you create an account)

• Billing information (processed securely through Stripe)

• Account preferences and settings

Technical Information:

• Essential cookies for login and functionality

• Hashed technical data for security (IP addresses are hashed at collection)

Widget Telemetry:

• Non-personal usage analytics about how the Accessical widget is used

• Popular widget features and button interactions

• This data cannot identify individual users and is purely for improving our service

We do not collect personal data from end-users who interact with the Accessical widget on websites.

4. How We Use Your Information

We use your personal data to:

• Provide and maintain your Accessical account

• Process payments and billing

• Provide customer support

• Improve our service through anonymous usage analytics

• Comply with legal obligations

5. Who We Share Information With

We only share your data with trusted service providers who help us operate our service:

Payment Processing: Stripe (for secure payment handling)
Email Services: Zoho (for account communications)
Infrastructure: Cloudflare and Supabase (for hosting and database services)
Customer Support: Zoho (for handling support requests)

These providers are bound by strict data protection agreements and can only use your data to provide services to us.

We never sell your personal data to third parties.

6. Your Rights Under UK GDPR

You have the right to:

• Access: Request a copy of the personal data we hold about you

• Rectification: Correct any inaccurate or incomplete data

• Erasure: Request deletion of your personal data

• Portability: Receive your data in a portable format

• Object: Object to certain types of processing

• Restrict: Limit how we process your data

To exercise these rights, contact us at [email protected].

7. Data Retention

We keep your account data for as long as your account is active. When you cancel your subscription:

• Your account data is automatically deleted 30 days after cancellation

• Billing records may be kept longer for tax and legal compliance purposes

8. Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your personal data, including:

• Secure hosting infrastructure

• Encrypted data transmission

• Regular security updates

• Restricted access controls

9. International Transfers

Your data is processed within the UK and EU. If we need to transfer data outside these regions, we’ll ensure appropriate safeguards are in place.

10. Cookies

We only use essential cookies necessary for:

• Keeping you logged into your account

• Remembering your preferences

• Basic site functionality

We may introduce additional cookies in future, and will update this policy accordingly.

11. Children’s Privacy

While there are no age restrictions for using Accessical, we don’t knowingly target or market to children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via email. Your continued use of Accessical means you accept the updated policy.

13. Third-Party Services We May Add

We may integrate additional services in future (such as analytics tools). When we do, we’ll update this policy and notify you of any changes to how we handle your data.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Email: [email protected]
Data Protection Officer: Sina Taavon
Address: Revvol Ltd, Manchester, United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you’re concerned about how we handle your data.

Last updated: 1st Sept 2025